News and Events
News and Events
Tuesday, October 3, 2017
Sleeping Bags for Cork Simon Community
As part of our commitment to Cork Simon as our local corporate charity for 2017 Capita Customer Solutions looked at what we could do to support them and get help directly to those who use the services...Read more
Monday, July 10, 2017
IITD endorses our 'Customer First' Programme
As part of our on-going commitment to clients to ensure that our customer-facing advisors/agents are trained to a high standard in all areas, particularly in the area of Customer Care Skills, we are d...Read more
Friday, June 16, 2017
Sales Champions
Capita Customer Solutions were delighted to attend the annual Irish Sales Champion Awards 2017 at the Guinness Storehouse yesterday evening. We were led on the night by our two shortlisted colleagues,...Read more
Thursday, May 25, 2017
Supporting STEM
Capita Customer Solutions is delighted to play it’s part in supporting & promoting #STEM subjects to second level students – after all they are the future entrepreneurs, business owners and decisi...Read more
Thursday, May 18, 2017
Ministerial visit
Michael Creed, TD, Minister for Agriculture, Food and the Marine (DAFM), visited the offices of Capita Customer Solutions (formerly SouthWestern) in Clonakilty to see a range of services delivered by ...Read more
Friday, April 21, 2017
Work placement experience
Four undergraduate students from Cork Institute of Technology and Institute of Technology, Tralee, all studying for BSc in Agriculture degrees, recently completed a 12-15 week work placement at Capita...Read more
Friday, March 24, 2017
Business Development Director appointed
Capita Customer Solutions announces it has appointed Martin Ryan as Business Development Director, as the company seeks to expand its footprint in the Irish market. Martin is a key addition to the Sen...Read more
Friday, November 25, 2016
Capita Customer Solutions awarded CCA Global Standard, Version 6
We are delighted to advise that, following a rigorous audit of our people, processes and systems, we have achieved the CCA Global Standard, Version 6. This is a significant certification because CC...Read more
Monday, November 7, 2016
Capita and West Midlands Fire Service launch 999EYE
An innovative solution has been launched that enables emergency control rooms to be at the heart of unfolding incidents by viewing live footage streamed from eye witnesses at the scene. Launc...Read more
Tuesday, October 25, 2016
Thesis research presented at conference
As a 2015 Nuffield Scholar*, Máire McCarthy, Director of our Inspectorate and Quality operations, recently presented the findings of her thesis, ‘Women who influence in Agriculture’ at the annual Nuff...Read more
Tuesday, September 27, 2016
Senior appointments at Capita Customer Solutions
Capita Customer Solutions has appointed Paul McSweeney as its new chief operating officer as the company seeks to build and grow its capabilities. Paul joins Capita from Turas Nua, and was previously ...Read more
Tuesday, September 13, 2016
Forbes top 100 world innovators
Respected American business magazine, Forbes, has featured Capita in its listing of the world’s 100 most innovative companies for the third year running. The list consists of firms that inves...Read more
Tuesday, August 9, 2016
Paddy Morrissey interview with Southern Star
MD of Capita Customer Solutions, Paddy Morrissey, was recently interviewed by the Southern Star newspaper. See the attached link for entire piece. Capita boss sees a bright future for Clonakilty bas...Read more
Tuesday, July 19, 2016
Capita Customer Solutions
Capita has announced that Cork-based firm SouthWestern, one of the leading domestic providers of outsourced managed services in Ireland, will today begin trading as Capita Customer Solutions. The bus...Read more
Friday, July 15, 2016
Irish Sales Champion Awards 2016
Huge congratulations to our colleagues Sheila Desmond and John Paul Long at the recent 6th Annual Irish Sales Champion Awards held at the Guinness Storehouse in Dublin. Sheila, working on the Bord Ga...Read more
Friday, July 15, 2016
Training Awards
Capita Customer Solution’s Learning and Development department were delighted to be shortlisted for Best Leadership Development Initiative at the recent IITD National Training Awards 2016, for their “...Read more